Privacy Policy

This legal document is an electronic record in terms of the Information Technology Act, 2000 and the rules thereunder, including the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This legal document is published in accordance with the applicable provisions of the Information Technology Act, 2000 and its amendments, and applies to all users of the Uptime IQ platform. By using this website, clicking the “I accept” button or completing the registration process, you agree and acknowledge that you have reviewed this Privacy Policy, given your consent, and accepted this agreement.

Privacy Policy for UptimeIQ

1. Introduction

UptimeIQ ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our SaaS platform.

2. Information We Collect

  • Personal Details: Name and email address.
  • Payment Information: Details required by our payment gateway for processing transactions.
  • Usage Data: Data collected via Google Analytics to understand usage patterns.

3. How We Use Your Information

  • Service Provision: To provide, maintain, and improve our services, including processing payments.
  • Analytics: To analyze user behavior via Google Analytics for improving our platform.
  • Compliance: To adhere to legal requirements mandated by payment gateways and analytics providers.

4. Data Sharing and Third-Party Services

  • Payment Gateways: We share necessary information with payment processors solely to process transactions.
  • Google Analytics: We use Google Analytics to collect and analyze usage data. Google Analytics may use cookies and similar technologies.

5. Data Retention

We retain your personal information for up to six (6) months or as required by law. After this period, your data will be securely deleted or anonymized.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our website. By using our services, you agree to the use of cookies as described in this policy.

7. Your Rights and Choices

We are committed to providing options for managing your personal information. For any inquiries about accessing, correcting, or deleting your data, please contact us at the email provided below.

8. Security Measures

We implement reasonable technical and organizational measures to safeguard your personal information. However, no method of data transmission or storage is 100% secure.

9. Policy Changes

We may update this Privacy Policy periodically. Any changes will be communicated through our website and via email where necessary. Your continued use of our services after changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us via email at: support@uptimeiq.xyz.